Delivery service is available to Hong Kong Island, Kowloon, New Territories, and designated outlying island areas (i.e., Tung Chung, Discovery Bay and Ma Wan) only. Restricted areas, other non-listed outlying islands, and areas requiring vehicle permit access (i.e., Wong Shek Pier in Sai Kung) are excluded.
Additional delivery charges will be applied to orders below $349 according to the order value.
Orders will be delivered within 7 working days once the order is confirmed under normal circumstances.
For more information, please visit our Help Center.
If an item is faulty or does not match its advertised description you can return within 14 days of purchase (21 days for star card members). Simply take your item to your nearest store with the proof of purchase or contact our Customer Service team.
For our full return policy please visit the Help Centre.