0 - 6 months
7 - 11 months
12 - 24 months
0 - 2 years old
3 - 5 years old
6 - 9 years old
10 years old+
LEGO
FROZEN
Transformers
Despicable Me 2
CARS
My Little Pony
TRUE HEROES
Edu Science
Monsters University
Nerf
Universe of Imagination
Thomas And Friends
Remote Control
Just Like Home
Barbie
Totally Me
Hot Wheels
Fast Lane
Children bikes & accessories
STATS
Fisher- Price
Playfood
Family Games
Pavilion
Animal Alley
 
 
 
Terms and Conditions:
1. Within the given no. of days from date of purchase:
Non-Star Card Members: 30 Days
Star Card Members: 45 days
2. With original purchase receipt.
3. Complete packaging (for baby & children's apparel, attached label tags and hangers are required).
4. All parts intact.
5. Merchandise unopened and unused.
6. Opened merchandise with a manufacturing defect will be exchanged same as the original purchase. Manufacturing defect will be determined upon inspection and at the sole discretion of Toys"R"Us.
7. Exchange per item is accepted once only.
8. Refund will base on the original method of payment.
9. Gift certificates and any promotional coupons are not refundable/exchangeable for cash.
10. All CD, VCD, DVD, video game hardware and software, trading card games, underwear & socks, and consumables sold are non-refundable and non-exchangeable.
11. No refund/exchange will be given on discounted/clearance merchandise.
12. Delivery/assembly fee and plastic shopping bag levy are non-refundable.
13. All exchanges or refunds are to be processed at Toys"R"Us stores.
   
Toys"R"Us reserves the right of final decision in case of any dispute.
For details, please contact our customer service Hotline at 2287 1888.
 
Back to Top
 

The safety of the toys we sell has always been a top priority at Toys"R"Us. All our toys meet or exceed the international standards for safety and both our suppliers and we follow the advice of the experts in toy safety. The toys we sell are completely safe.

We never compromise on the safety. All the toys we sell have been safe-tested by either the manufacturer or by carefully accredited testing laboratories to meet stringent standards for toy safety.

All items sold at Toys"R"Us must conform to the safety standard of Hong Kong plus EN71 (European) or ASTM963 (USA).

 
Back to Top
 
 
Back to Top
 
 
Back to Top
 
You have found the perfect gift for your kids, and we make it look extra special... Free gift wrap service for any purchase at Toys"R"Us store, give your kids big surprise!
 
Back to Top
 
 
Back to Top
  Visit Other Toys"R"Us Website:Mainland ChinaSingaporeTaiwanMalaysiaThailandMacauPhilippines