| Terms and Conditions: |
| 1. |
Within the given no. of days from date of purchase:
Non-Star Card Members: 30 Days
Star Card Members: 45 days |
| 2. |
With original purchase receipt. |
| 3. |
Complete packaging (for baby & children's apparel, attached label tags and hangers are required). |
| 4. |
All parts intact. |
| 5. |
Merchandise unopened and unused. |
| 6. |
Opened merchandise with a manufacturing defect will be exchanged same as the original purchase. Manufacturing defect will be determined upon inspection and at the sole discretion of Toys"R"Us. |
| 7. |
Exchange per item is accepted once only. |
| 8. |
Refund will base on the original method of payment. |
| 9. |
Gift certificates and any promotional coupons are not refundable/exchangeable for cash. |
| 10. |
All CD, VCD, DVD, video game hardware and software, trading card games, baby & children's underwear & socks, and consumables sold are non-refundable and non-exchangeable. |
| 11. |
No refund/exchange will be given on discounted/clearance merchandise. |
| 12. |
Delivery/assembly fee and plastic shopping bag levy are non-refundable. |
| 13. |
All exchanges or refunds are to be processed at Toys"R"Us stores. |
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Toys"R"Us reserves the right of final decision in case of any dispute.
For details, please contact our customer service Hotline at 2991 6222. |
Mainland China
