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0 - 6 months
7 - 11 months
12 - 24 months
2 - 3 Years
3 Years +
 
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Bruin
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Low Price Guarantee Exchange & Refund Policy Toy Safety Promise Free Delivery Service
Gift Certificate Gift Wrapping Service Gift Receipt Service    
 
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Refunds/Exchanges Rule:
Require Original Toys"R"Us Receipt.
Require Original Package and Parts Intact.
Must be within 30 Days from Date of Purchase.
*"Star Card" Member may enjoy within 45 Days from Date of Purchase.
   
For Refunds Of Electronic Hardware & Software / VCD / DVD / Computer Software & Trading Card Games / Candy Toys:
No refunds/exchange of video games hardware & software, VCD/DVD, computer software, trading card games and candy toys.
For video games/computer software which is opened and found to have proven manufacturing defect or is the incorrect version, an exchange for same title will be given.
   
Toys"R"Us reserves the right of final decision in case of any dispute
For details, please contact our customer service Hotline at 2991 6222
 
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The safety of the toys we sell has always been a top priority at Toys"R"Us. All our toys meet or exceed the international standards for safety and both our suppliers and we follow the advice of the experts in toy safety. The toys we sell are completely safe.

We never compromise on the safety. All the toys we sell have been safe-tested by either the manufacturer or by carefully accredited testing laboratories to meet stringent standards for toy safety.

All items sold at Toys"R"Us must conform to the safety standard of Hong Kong plus EN71 (European) or ASTM963 (USA).

 
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You have found the perfect gift for your kids, and we make it look extra special... Free gift wrap service for any purchase at Toys"R"Us store, give your kids big surprise!
 
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Toys"R"Us makes every effort to ensure the accuracy of information in our website. We apologise for any errors, inaccuracies, or omissions that may take place. Please note that such errors, inaccuracies, or omissions may relate to pricing and stock availability. Toys"R"Us reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Prices listed and stock availability in the website may not always be updated in time, and please refer to listed price and stock availability in Toys"R"Us stores.